Detail pozice:
Customer Care - Portugal

Portugal Částečný úvazek Prodej a zákaznická podpora

Are you ready to help us develop e-commerce business in Portugal? Do you enjoy communicating with people, helping them with their problems and finding the most effective solutions? Do you have attention to details and Portuguese language? Do you love running, football and/or fitness? 

If your answers are ‘YES’, then just keep reading.

What will be your key responsibilities?

  • daily communication with customers (email and phone)

  • order processing (edits, notes, changes and cancellations of orders on customers request)

  • tracking of shipments & communication with delivery companies

  • claims (communication with the complaint department processing the claim)

  • short translations (blogs, product descriptions, social media posts)

What kind of your knowledge, experience and personal characteristics do we need?

  • native in Portuguese language (very good written and spoken skills)

  • English language on B2/C1 level

  • freelancer (able to invoice us as an EU entity)

  • customer friendly approach

  • organizational skills

  • proactivity and flexibility - ability to learn new things and welcome changes, "quick on your feet"

  • very good computer skills (training provided)

What can you expect?

  • part time job (3-4 hours/day) in an international fast growing company

  • fair and appropriate financial compensation according to your experience

  • informal and fast growing team

  • company benefits

To get a better understanding of what we plan to build browse ​www.Top4Running.com , ​www.Top4Football.com or​ ​www.Top4Fitness.com. Please submit your application in English. We are looking forward to hearing from you. If you have any questions about the company or this specific role, don’t hesitate to contact us. 


Mám zájem o tuto nabídku

S kým budeš pracovat

Eva Došková

Head of Customer care

Top4sport mě od prvního okamžiku zaujal svou přátelskou atmosférou a pohodovou firemní kulturou. Vtáhl mě svojí energií a zájmem lidí o jeho rozvoj. Přivedl mě dokonce k běhání. :) Dal mi příležitost, být podporou zákaznického týmu a podílet se na zlepšení péče o naše zákazníky.

Více o Top4Sport